Privacy Notice

1. Data Controller

PRO LODGING, S.A. de C.V. (hereinafter, "PRO LODGING"), with its registered address at:

San Salvador 117, Col. 5 de Diciembre, C.P. 48350, Puerto Vallarta, Jalisco, Mexico

is responsible for the processing and protection of the personal data collected through the PRO LODGING website, in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties, its Regulations, and all other applicable provisions.

For any matter related to this Privacy Notice, you may contact us at:

Email: contacto@prolodging.mx

Telephone: +52 322 226 7040

2. Personal Data We Collect

PRO LODGING may collect the following personal data when you use our website or complete any of our contact forms.

This information may include:

• Full name
• Company
• Email address
• Telephone number
• Client type
• Name of the hotel or project
• Project location
• Approximate number of rooms
• Information included in messages voluntarily submitted by the user

We do not request sensitive personal data through this website.

3. Purposes of Data Processing

Personal data will be used exclusively for the following purposes:

• Responding to requests for information.
• Responding to inquiries submitted through the website.
• Providing commercial follow-up to property owners, investors, and developers interested in our services.
• Preparing commercial proposals when requested.
• Coordinating meetings or advisory sessions.
• Following up on contact processes initiated by the user.
• Improving the service provided to prospective clients.

PRO LODGING will not use your personal data for purposes other than those established herein without first obtaining your consent when required by applicable law.

4. Internal Use of Information

Personal information provided by users is used exclusively by PRO LODGING for the purposes described in this Privacy Notice.

PRO LODGING does not sell, rent, market, or share personal data with third parties for commercial purposes.

Personal data may only be disclosed when required by law or pursuant to a request issued by a competent authority in accordance with Mexican law.

5. Retention of Information

Personal data will be retained only for the period necessary to fulfill the purposes described in this Privacy Notice or for the periods established by applicable law.

Once this period has ended, the information will be deleted or anonymized using reasonable security procedures.

6. ARCO Rights

You have the right to exercise the following rights at any time:

• Access
• Rectification
• Cancellation
• Objection

with respect to the processing of your personal data.

To exercise any of these rights, you must submit a request to:

contacto@prolodging.mx

The request must include:

• Your full name.
• A means through which you can receive a response.
• A clear description of the right you wish to exercise.
• Documentation that proves your identity, when necessary.

PRO LODGING will respond to your request within the time frames established by applicable law.

7. Withdrawal of Consent

You may request the withdrawal of the consent granted for the processing of your personal data at any time by submitting a request to:

contacto@prolodging.mx

The withdrawal of consent will apply provided that there is no legal obligation requiring the retention of such information.

8. Cookies and Tracking Technologies

Our website uses technologies designed to improve the user experience.

These technologies may include:

• Essential cookies.
• Browsing cookies.
• Session cookies.
• Google Analytics.
• Google Tag Manager.
• Google Maps, when applicable.
• Google reCAPTCHA to protect forms against spam.

These tools may collect information such as:

• IP address.
• Browser type.
• Operating system.
• Language.
• Time spent on the website.
• Pages visited.
• General interactions within the website.

This information is used exclusively for statistical, analytical, and website improvement purposes.

You may configure your browser to block or delete cookies; however, some website features may be affected.

9. Information Security

PRO LODGING implements reasonable administrative, technical, and organizational measures to protect personal data against loss, alteration, unauthorized access, misuse, or disclosure.

Nevertheless, no Internet-based information transmission system can guarantee absolute security.

10. Links to External Websites

The website may contain links to third-party websites.

PRO LODGING is not responsible for the privacy policies or data-processing practices of such websites.

Users are advised to review the applicable privacy notices before providing any personal information.

11. Amendments to This Privacy Notice

PRO LODGING may update this Privacy Notice whenever necessary due to legal, operational, or administrative changes.

Any amendments will be published on this website, together with the date of the most recent update.

12. Contact

For any questions related to this Privacy Notice or the processing of your personal data, you may contact:

PRO LODGING, S.A. de C.V.

Address: San Salvador 117, Col. 5 de Diciembre, C.P. 48350, Puerto Vallarta, Jalisco, Mexico

Telephone: +52 322 226 7040

Email: contacto@prolodging.mx